Terms and Conditions
All sales are final. We do NOT offer refunds.
Refund Policy For classes, workshops, camps and other scheduled events: Cottage credit will be issued for a future class when cancellation request is received at least 48 hours before scheduled event, refunds/cerdits are not offered with less than 48 hours notice.
Tickets are fully transferable, and you may let someone of your own choosing use your ticket in your absence.
We reserve the right to cancel public events without a minimum of 6 attendees. Customers will be notified via email and a refund will be given.
If a public event is canceled due to weather, the event will be rescheduled and your ticket will be automatically refunded. In the event of inclement weather, the website and Facebook page will be updated with any closure information.
Refund Policy for parties and events:
Cottage credit will be issued for a future event date when cancellation request is received at least 10 calendar days prior to scheduled event. In the event you need to cancel within 10 days of your event, you will forfeit your deposit.
If you cannot attend your scheduled session, you may reschedule up to 48 hours prior. Please email us at firstname.lastname@example.org with your order number and we’ll send you a credit voucher.
Credits will NOT be given to “no-show” guests under any circumstances. You must contact studio 48 hours prior to event to receive Cottage credit.
We ask guests to all do their best to ensure an enjoyable experience for everyone. We know the “sipping” can be fun, but please do so responsibly and be able to get home safely.
Kid’s Night Out/Camps
Parent/guardian must sign kids in upon arrival. Contact information should be kept up to date. Children must be picked up within 10 minutes of event end time or additional charges may apply.
By accepting the Terms & Conditions when you complete your registration, you acknowledge, grant and authorize The Craftastic Cottage LLC (the Studio), the right to take, edit, alter, copy, exhibit, publish, distribute and make use of any and all pictures or video taken of yourself, friends, family to be used in and/or for any lawful promotional materials including, but not limited to, newsletters, flyers, posters, brochures, advertisements, fundraising letters, annual reports, press kits and submissions to journalists, websites, social networking sites and other print and digital communications, without payment or any other consideration.
If you have any questions about these Terms, please address them to email@example.com.